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Accounts, plans & pricing FAQ

What is free, what needs an account, how sign-in works, what paid plans exist today, and how to cancel or delete your account.

Do I need an account to use SwingVantage?

No. You can record or upload a swing in Motion Lab without one and see the summary, the visual proof, the main issue and your One Fix. A free account saves the fix and unlocks your practice plan, retest and progress.

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Standard Motion Lab analysis runs on your device. Golf CSV and manual shot data also have one unsaved guest preview per recognized browser: when you request it, mapped shot values are processed by SwingVantage without saving a session or calling AI. That preview does not carry into an account. Saved on-device Motion Lab reports follow the existing account handoff; signing in to a different account clears the previous account’s browser data.

The account exists because a fix is only useful if it is still there when you practice and retest. It also lets your progress follow you to another phone or computer — see syncing across devices.

Create Free Account
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Is SwingVantage free?

Yes. Swing analysis, your One Fix, the practice plan and the retest are free for all 8 live sports, with no card and no trial clock. Paid plans are not on sale yet.

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Nothing in the product sits behind a paywall today. The free plan is called SwingVantage Core; the only thing you may be asked for is a free account, for the parts that have to be saved to you, like your fix and your retest.

Paid tiers are planned as optional extras on top, not as a way to take the core loop away — the pricing page states that your fix, plan and retest stay free. See what paid plans will add.

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Why is SwingVantage free — what's the catch?

The free plan is how athletes discover SwingVantage, and the core loop does not depend on a paid AI call: your video is analyzed on your own device, and your fix and plan come from SwingVantage’s own coaching rules. Planned paid tiers are meant to add optional extras on top.

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There is no data catch either. SwingVantage does not sell your data and does not use your swing data for advertising — more in the privacy FAQ.

The pricing page commits that paid tiers will only add depth, such as AI-enhanced analysis, and that nothing free today is taken away later. Until they launch, there is nothing to buy.

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How do I create an account or sign in?

With an email address and a password. Create a free account on the sign-up page, then sign in with the same details. You may be asked to confirm your email address before your first sign-in.

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Use sign up for a new account and sign in when you have one. There is no social or single sign-on option at the moment — email and password is the only way in.

On a shared computer, signing out saves your synced data to your account and then removes it from that device; it comes back when you sign in again. If that save cannot finish — for example, you are offline — the unsaved part is left on the device rather than lost, so sign out while connected.

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I forgot my password. How do I reset it?

Choose "Forgot password?" on the sign-in page and enter the email you signed up with. You will get a reset link by email; open it and set a new password.

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You can also go straight to reset your password. After you set the new one, sign in as normal.

No email? Check your spam folder and make sure you used the address the account was created with. If it still does not arrive, contact us.

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Will my progress sync between my phone and my computer?

Yes, once you sign in. Your profile, sessions, progress and your most recent swing analyses are kept with your account and appear on any device where you sign in. Video files never sync — they stay on the device that recorded them.

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A synced swing analysis holds the reads, a compact motion track and, for some swings, one still frame used to draw your swing trace. Where it is available, Settings also has a "Sync your swing analyses" switch, which keeps an additional backup copy of each analysis, plus a short quality summary, in your account.

Offline changes are kept on the device and sync when you reconnect. Without an account nothing syncs — your data stays in the browser where you created it. See where your data is stored.

Open Settings(free account)
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How do I cancel a subscription?

There is nothing to cancel today. Paid plans are not on sale, so nobody has a SwingVantage subscription, and the free plan has no billing to stop.

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For when paid plans launch, the Terms of Service say you can cancel at any time from your account settings or by contacting us. Canceling stops future renewals, and paid features stay active until the end of the period you already paid for.

Deleting your account does not cancel a paid subscription by itself, so if you ever have one, cancel the billing first.

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Do you offer refunds or a free trial?

No charges can happen today, so there is nothing to refund — paid plans are not on sale yet. The free plan is not a trial; there is no clock running on it.

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Detailed refund and free-trial terms are still being finalized and will appear in the Terms of Service before paid plans launch. Any trial length and the price will be shown at checkout before you confirm.

If you ever believe you were charged in error, email support@swingvantage.com and it will be reviewed.

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How do I delete my SwingVantage account?

While signed in, open the Data Center, find "Delete account & all cloud data", type DELETE and confirm. Your account and everything tied to it are removed; routine encrypted backups roll off within about 30 days.

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  1. If you want a copy, use Export in the Data Center first — deletion cannot be undone.
  2. Scroll to "Delete account & all cloud data".
  3. Type DELETE; the button stays disabled until the word matches.
  4. When deletion completes, you are signed out and SwingVantage is cleared from that device.

Deletion starts straight away, but it can show as queued while any upload or analysis in progress is brought to a safe stop. You can leave the page; the request carries on, and until a queued deletion finishes you may still be able to sign in.

No account? Then there is no account to delete: your data lives in this browser, and clearing its storage removes it. If self-serve deletion is ever unavailable, email privacy@swingvantage.com and the erasure will be completed for you.

Open the Data Center(free account)
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What is included in the free plan?

Everything currently in the product. The free plan, SwingVantage Core, covers Motion Lab video analysis for all 8 live sports, your One Fix, a practice plan, retests with a before-and-after verdict, and your progress over time.

More detail
  • Motion Lab analysis with a quality check, summary, visual proof and main issue — no account needed.
  • Your One Fix, practice plan and drills, and retests — with a free account.
  • Session history and progress tracking — with a free account.
  • Golf CSV and manual shot data — one unsaved guest preview per recognized browser; a free account is required for saved sessions, bulk import and further analysis.
  • Ask SwingVantage, for questions about technique and how the analysis works.
  • Syncing to your account across devices, plus backup and export.

When paid tiers launch they are meant to add depth on top, not to unlock any of this. See paid plans.

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