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Privacy & your data FAQ

Whether your video leaves your device, what is saved to your account, optional cloud processing, deletion, export and retention.

Is my swing video private?

Yes. Motion Lab analyzes your video inside your browser, so the video file is not uploaded during analysis, and SwingVantage does not share it publicly. It stays on your device.

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Your browser also keeps the 6 most recent clips on the device, so you can re-analyze one without uploading it again. Those copies do not leave the device either.

When you are signed in, a saved analysis can include one still frame used to draw your swing trace, and it syncs with the analysis; deleting the analysis removes it. Beyond that, two optional features can send part of a clip — a limited set of still frames, never the full video — and both only run if you choose them: a cloud re-read offered when your device could not read the footage, and an "AI second opinion" you can start from the One Fix step of your results. See what leaves your device.

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Where is my data stored?

Without an account, in your browser on the device you are using. Once you sign in, your profile, sessions and progress are also saved to your private SwingVantage account. Your video files stay on your device either way.

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Motion Lab saves each analysis in the browser that made it. When you are signed in, your recent analyses are also kept with your account so they follow you to other devices: the reads, a compact motion track and, for some swings, one still frame used to draw your swing trace — never the video file. See syncing across devices.

Until you create an account, your data lives only in that browser, so clearing its storage, or switching to another browser, leaves it behind.

Two optional features can send a limited set of still frames from a clip, never the file itself — see what leaves your device. Either way the data is yours to download or delete.

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Can I delete my data?

Yes, at any time, and you choose how much — one session, everything on one device, everything in your account, or the account itself. Deleted data leaves active systems promptly; routine encrypted backups roll off within about 30 days.

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  • One session: remove it from your sessions list. There is a short undo window.
  • Everything, but keep the account: Reset All Data in Settings → Data Management deletes your profile, clubs, sessions and swing analyses from this device and, when you are signed in, from your account on every device.
  • This device only: Clear Data On This Device, in the Data Center, wipes SwingVantage from this browser. Your account copy stays, and signing in brings it back.
  • The account itself: see deleting your account.

Resetting everything and deleting the account both ask you to type a confirmation word first, because neither can be undone.

Before you create an account your data is only in your browser, so clearing the browser's storage removes it. For anything you cannot delete yourself, email privacy@swingvantage.com.

Open the Data Center(free account)
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What data leaves my device?

During normal Motion Lab analysis, nothing — body tracking runs in your browser. Data leaves your device when you sign in and your account syncs, or when you use a feature that needs a server, such as AI Coach, Ask, a file import or an optional AI or cloud read.

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  • Account sync, when signed in: your profile, sessions, progress and recent swing analyses — the reads, a compact motion track and, for some swings, one still frame used to draw the swing trace. Never the video file.
  • The cloud re-read, only if you agree: up to 60 still frames from a clip your device could not read.
  • The AI second opinion, only when you start it: a small sample of still frames, processed by a third-party AI provider where that review is available.
  • AI Coach, when you ask it something: your question plus what it answers from — profile details such as your first name, level, handedness, usual miss and goal, your latest and last few results (main issue and score, plus launch-monitor numbers for golf), your coaching style and, while personalisation is on, a short summary of your coaching history. Never your video, email or account identifiers.
  • Questions you type into Ask, and a launch-monitor photo you ask SwingVantage to read.
  • A launch-monitor CSV whose key columns SwingVantage cannot recognise: its column names and up to 8 sample rows are sent automatically so an AI service can suggest the column mapping. The import preview also has a "Re-read my file with AI" button that sends the same.
  • Usage analytics, according to your cookie choice.

Who processes each of these is covered in third-party services.

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What is the optional cloud analysis, and when is it used?

A backup read for footage your device could not analyze. It is offered only when the on-device result came out too poor to use, and it runs only if you agree — then up to 60 still frames, not the video, are sent for a second read.

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Clips your device read well are never sent. The offer also only appears where the cloud service has been set up, so you may never see it.

Before anything is sent, you confirm that frames will leave your device and that the result is still an estimate, not a measurement. It also checks the athlete’s age as set in your settings — adult or under 18: a young athlete needs a parent or guardian’s consent on file, and if the athlete’s age is unknown the cloud read cannot be used. Staying on-device is always one tap away.

SwingVantage’s server passes the frames on for that read without storing or logging them. Often a better recording helps more — the quality tiers tell you what to change.

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How long do you keep my data?

For as long as your account is active. When you delete data or your account, it is removed from active systems promptly, and copies in routine encrypted backups roll off within about 30 days.

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  • Data from before you had an account stays only in your browser until you clear it.
  • Operational logs are kept for a short period for security and reliability, then deleted or aggregated.

Exact retention periods are still being finalized and are subject to legal review. The Privacy Policy is where they will be published.

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Can I download a copy of my data?

Yes. Backup & Restore in Settings, or Export in the Data Center, downloads your SwingVantage data as a single file you can keep or restore on another device. You can protect the file with a password.

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The backup covers every sport — profiles, sessions, badges and analyses. It is a data file, not a video archive, so keep your original clips in your camera roll if you want them.

Restoring shows a preview first and lets you either merge the backup with what is already there or replace it.

Open Backup & Restore(free account)
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Is my video used to train AI models?

Not without your explicit consent. The privacy policy commits that your video is not used to train shared AI models unless you separately agree — and Motion Lab does not upload your video in the first place.

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SwingVantage does use privacy-safe evidence to make the product more reliable — for example, when the "Sync your swing analyses" switch is on, a short summary of how well each read held up. A "Help improve SwingVantage" switch in Settings controls whether anonymized, aggregated insights from your use contribute, and you can turn it off.

If you start the optional AI second opinion, its sampled frames are processed by a third-party AI provider under that provider’s own privacy terms. See third-party services.

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Do you sell my data or use it for advertising?

No. SwingVantage does not sell your personal data, does not use your swing data for advertising, and does not share it for cross-context behavioral advertising. It sets no advertising cookies.

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Your data is used to run the features you use, show your progress, keep the service reliable and secure, and send important product or account updates. Children’s data is never sold and is not knowingly used for advertising.

The service providers that help run SwingVantage process data on its behalf; they are listed on the subprocessors page.

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Does SwingVantage use cookies or track what I do?

It uses the cookies needed to sign you in and remember settings, no advertising cookies, and analytics that follow your choice. In the EU, EEA, UK and Switzerland — or if your region is unknown — analytics stay off until you opt in.

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Elsewhere, analytics that set cookies are on by default and you can switch them off; depending on what is enabled, they can include usage heatmaps and session replay. Change your choice at any time with Cookie settings in the footer of any page.

A privacy-friendly analytics tool that sets no cookies may also count visits, and the analytics setup respects browser Do Not Track signals where supported.

The full detail is in the Cookie Policy.

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Which third-party services handle my data?

Only the services needed to run the features you use — hosting, the database and sign-in behind accounts, account email, analytics, and AI providers for optional AI features. Most are active only when the related feature is set up.

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  • Hosting and delivery — runs the site for everyone.
  • Account database and sign-in — stores your account, profile and training data when you have an account.
  • Email — account messages such as sign-in emails and retest reminders.
  • Analytics — usage measurement, subject to your cookie choice.
  • AI providers — only for optional AI features. AI Coach receives your question with the profile details, recent results and coaching summary it answers from; the AI second opinion receives a small sample of still frames; photo import receives the photo you choose; launch-monitor CSV import can send column names and a few sample rows for help mapping them. Your full video, email and account identifiers are not sent to AI providers.
  • Abuse protection — your IP address and request counts, briefly, to rate-limit traffic.
  • Payment processing — listed for when paid plans launch; nothing is charged today.

The subprocessors page names each provider, the data involved, and whether it is active or used only when configured.

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