AI Coach & Ask SwingVantage FAQ

Pick a sport, or leave it on all sports, and ask the way you would ask a coach — "what is lag?" or "how do I fix a slice?". If a word means different things in different sports, such as "serve", Ask checks which sport you mean before it answers, because a confident answer for the wrong sport is worse than a short question back.

Ask explains ideas; it does not analyse you. To find out what is happening in your own swing, run a swing check in Motion Lab.

Each answer follows the same shape: a quick answer, why it matters, a related drill when there is one, an evidence note, the sources it drew on with links to read more, related questions, and one suggested next step.

The evidence note is plain about what kind of answer it is: curated coaching guidance is expert judgement about technique in general, not a reading of your body. Each answer is also labelled with where it came from, so a library answer is never passed off as anything else.

If the library does not cover your question, Ask says it could not find it and shows the closest matches instead of guessing.

• Motion Lab — "What is going wrong in my swing?" It reads your video and finds your main issue.
• Ask — "What is lag?" General technique, faults, drills and terms, for any sport.
• AI Coach — "What should I focus on this week?" A chat for signed-in athletes about their own saved results.
• This FAQ — "How do I film a retest?" How the product works, what results mean, privacy and accounts.
• Contact — sign-in trouble, billing questions or a bug. The Help Center has a guide to each feature.

Ask recognises account and upload problems and points you to Help rather than answering them as swing questions.

When a question is about you — "why do I keep slicing?" — Ask says exactly that before answering: it can explain common causes, but cannot tell which one is yours without evidence from your own swing. It then points you to a next step that uses your movement, such as a free swing check.

For a conversation grounded in your own saved results, signed-in athletes can use AI Coach — see what AI Coach is.

One focused question works best. A specific fault, drill or term — "fix a slice", "early extension", "lag" — finds a sharper match than a long story.

There is also a short limit on how many questions one connection can send per minute, which keeps Ask available for everyone. If you hit it, wait a moment and ask again.

Ask is not the place for account, billing or upload problems. It will point you to Help, and you can always contact us.

It needs a free account. When AI coaching is available, replies are written from a summary of your saved results. When it is not, a built-in coach composes the reply from the same results and SwingVantage's fault and drill library — a real answer either way, and the built-in coach only quotes numbers that came from your own data.

It explains and suggests; it does not change your One Fix or your practice plan. It sticks to sport and performance questions, covers the live sports only, and is not a source of medical advice. A thumbs up or down on a reply helps improve how answers are worded.

• Your latest result — the main issue and score, and for golf your latest launch-monitor numbers and top finding.
• Your last few analyses — date, main issue and score — so it can talk about change over time.
• Profile details you entered — first name, level, usual miss, goal, and details like batting side or dominant hand.
• The coaching style you chose — beginner-friendly, parent-friendly, competitive, coach or team — so answers are pitched right.
• A short summary of your coaching history — recurring issues and what was tried — only while personalisation is switched on in Settings.

Your video, your email and your account identifiers are not sent to the AI service; it works from results that were already computed. The privacy policy covers what each AI feature receives.

That is deliberate. If a chat answer could swap your priority, you would end up with competing plans and no way to tell which change made a difference. A drill that Ask mentions is there to learn from, not a new assignment.

If an answer makes you doubt your fix, look at the evidence behind it and consider re-filming — see what to do if you disagree with your One Fix.

Questions that mention pain, injury, soreness, a strain, or a joint that clicks or pops are handled this way automatically, so the answer never reads like a training plan for an injury.

SwingVantage is not a medical service and cannot assess an injury. If something hurts, stop and get it checked. The full boundary is on the accuracy and limitations page.